Our priority is to ensure the well-being of our customers and colleagues, whilst supporting your motoring needs safely. You will find our latest response to coronavirus outlined below. We would encourage you to contact us if there is anything you want to discuss. Take care and stay safe.
Our SDM showrooms are currently closed. This means our new and used car sales areas are not currently open for physical visits, however, our sales teams are working digitally, and will be able to talk to you by phone and email or by request we can also arrange a video chat. They can even send you videos of our product range, to make sure we still meet your needs almost as well as if you were physically with us. Our range of new and used car offers are available to view on our website by clicking here
We have a large outdoor forecourt where you are free to browse our selection of cars whilst following current social distancing guidelines. It can also be arranged for any vehicle to be moved to our outdoor area if you would like to view it.
If you are collecting a new vehicle, this can still go ahead, but the handover will be outside, so make sure you bring a coat!
Our SDM service departments and Accident Repair Centre will continue to operate as normal within the social distancing guidelines we have had in place for many months. Our workshops remain fully operational for servicing, MOT and repairs.
To make sure we have safe distancing measures, an appointment-only system will be in place, with protective screens at our service desks.
Our parts departments are open as normal.
|Service and Bodyshop||8.30 - 17.00||8.30 - 17.00||8.30 - 17.00||8.30 - 17.00||8.30 - 17.00||CLOSED||CLOSED|
|Parts||8.30 - 17.00||8.30 - 17.00||8.30 - 17.00||8.30 - 17.00||8.30 - 17.00||CLOSED||CLOSED|
|Sales (online only)||9.00 - 17.00||9.00 - 17.00||9.00 - 17.00||9.00 - 17.00||9.00 - 17.00||CLOSED||CLOSED|
What are you doing to keep your showrooms safe for customers and employees?
We are putting social distancing measures in place, with clear signs throughout the showroom to support this. We are asking customers to only visit the dealership when necessary, when they are well, and with a prior appointment agreed, so that we can manage the number of people on site at any one time. We are regularly cleaning all spaces and surfaces throughout the Centre, including vehicles and keys which will be sanitised between every use.
We have a dedicated section on our website explaining the social distancing measures in place in our showrooms and a handy step by step guide on what to expect on your visit. Click here to find out more.
Do I need to visit the dealership?
There are many cases where you may not need to visit the Showroom. We can provide help and support on many topics, from car maintenance to buying a car, remotely via telephone, email and video calls. Where possible, we can offer unaccompanied test drives, in a safe way with social distancing measures in place.
We recommend you contact us to discuss your needs first, then we can decide together on the best solution and arrange an appointment if necessary.
If you or anyone in your household has a fever, cough or difficulty breathing, please stay at home and self-isolate in line with the Government advice. Do not visit our dealerships until after the recommended isolation period.
What should I expect if I do visit the dealership?
We are open for business, but our first priority is to keep you and our team safe, so your visit will be a little different to how it used to be:
You must make sure your vehicle is safe to drive. Government advice is that you should carry out the following checks:
Every time you drive you should check:
Your vehicle’s handbook will tell you how often to check the:
The handbook will also tell you when your vehicle needs to be serviced. Please contact us if you need help finding this information.
Tread must be a certain depth depending on the type of vehicle:
There must be tread across the middle three-quarters and around the entire tyre.
How can I keep my vehicle’s battery maintained if I don’t drive for long periods?
Regular start-up of the vehicle on conventional engines (normal petrol/diesel engines) needs approximately 20 minutes of running to put back into the battery what you remove on start up, so to maintain this battery we would suggest 1 hour of running once to twice a week.You must not leave your vehicle unattended whilst doing this.
For Hybrid vehicles – the 12V auxiliary batteries are not used to start the engine, however, they are considerably smaller than those in conventional vehicles, so again 1 hour in “ready” mode once or twice a week should be enough to keep the 12V battery topped up through this difficult period.
If you have a 12V battery trickle charger, or a solar panel charger, and are confident using them, then these are a good option to keep the battery fully charged whilst the vehicle is stationary for a period of time.
During these times Toyota are here for you more than ever. 24/7 cover, 365 days per year our UK wide roadside assistance is here to help you.
A complimentary service to all Mazda owners, regardless of the age of the vehicle or if you are the original owner of the car.
If your Hyundai is involved in an accident, call Hyundai First.
0330 100 3124