SDM Group Receptionist
1966, SDM Group are a family run business and one of the longest standing and well-respected
motor groups in Falkirk. We feature brands such Toyota, Mazda, and Hyundai.
About the role:
As SDM’s group receptionist
you will be the first point of contact for customers both in the dealership and
over the phone, so it is important that you are a warm and confident individual
who thrives in a customer focused environment.
You will be dealing
with a busy switchboard and directing calls for our 3 franchises and bodyshop
we are looking for a well presented, friendly and enthusiastic
individual with a confident telephone manner who can greet and direct
customer’s calls quickly and efficiently.
Part of your role
will also include administration for our service departments and bodyshop, so
the ability to be organised and adaptable with great attention to detail is a
the volume of calls coming into the dealership are handled in a timely manner
all internal and external calls promptly and direct them effectively to the
- Following guidelines and ensuring all customers are treated and dealt
with in an appropriate and professional manner.
- Greet all dealership visitors in a friendly
and professional manner, assisting with queries and passing to the
relevant department or colleague
- Demonstrating an ambition to learn more skills.
- Being responsible for reception/general administration duties or any
other tasks required.
More about you:
- Previous experience in the
motor trade is desirable
- Strong administration skills
- Experience of managing your
- Attention to Detail
- Excellent communication
skills - both written and verbal
You must be able
- Work in a busy environment.
- Work skilfully and safely
- Carry out work in accordance
with manufacturers specification.
- Work as part of a team as
well as on your own initiative
Monday to Friday 08:30 – 17:30
If you would like to find out more information about this opportunity or
have any questions, please feel free to call Lisa Aitken any time on 01324 616800
To apply for this job please send your CV and cover letter to Lisa Aitken at email@example.com